Mission
Our mission is to develop, integrate, & deploy technologies that safeguard national security, improve health & create wealth to advance humanity.
Our Vision
Shape a smarter, safer, & more connected world by advancing science-creating a future where technology enhances security, efficiency, & the human experience.
Advantages
- We are a solution focused company delivering a broad range of innovative, customized services including consulting, systems engineering, integration, training, and professional staffing-all designed to maximize your company’s technology investments.
- We offer first-rate, responsive 24/7 expertise in the areas of call center/help desk solutions, electronic security/ safety solutions, web-based solutions, campus telephony services, and network management solutions.
- SIM&S partners with our clients integrating technology to increase productivity and profitability. We develop software solutions to meet the demands of your companies’ dynamic technological needs.
History
SIM&S emerged in the industry in 1992 providing computer engineering services with a focus in modeling and simulation of radar and telemetry acquisition systems and implementing emergency management systems in military environments.
SIM&S also provides alarm monitoring services in support of federal police and the military. In the mid-1990s, client/server technology evolved, and SIM&S became a leading integrator of the Remedy Action Request Help Desk Solution. With this technology, SIM&S developed expertise in call center management and the development of Customer Relationship Management (CRM) solutions. In 1995, SIM&S was granted 8(a) and HUBZone certifications and was awarded by the SBA the 2004 Tennessee 8(a) Graduate of the year. In 1999, SIM&S’ superior performance at Fort Monmouth providing Metropolitan Area Network (MAN) and help desk services opened doors for SIM&S to provide campus telephony services.
Shortly after 9-11-2001, SIM&S’ partnership with SAIC led SIM&S into providing Inspectors (armed and unarmed) using state-of-the-art X-and Gamma-Ray, non-intrusive solution, to scan cargo entering military bases and at a NATO conference. In 2006, SIM&S used their CRMS, coupled with call center management expertise, to quickly provide a call center for FEMA in support of the Katrina aftermath. In 2010, SIM&S became known for its ability to quickly provide customer solutions with a focus on quality, schedules and efficient resources using real-time prototyping software to reduce cost. With this performance our customer created our tagline “Solution Focused 24/7” from our behavior. Since 2010 the SIM&S team focus is Engineering (Computer), Telephony, Security (Cyber/Physical) and Technology (Information).